Damian, Ieda P. M.

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Damian, Ieda P. M.

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    Item type:Publication,
    SWOT analysis of the services provided by e-government sites in Brazil
    (euroCRIS, 2014-05-15)
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    Electronic government (e-gov) may present a considerable number of opportunities but can also pose some threats. For the opportunities to be exploited and threats avoided, this study presents a SWOT analysis of the services provided by e-gov sites from the states of São Paulo, Paraná, Minas Gerais, Rio Grande do Sul and Santa Catarina, Brazil. This analysis enabled the development of a SWOT matrix of the studied sites, which is expected to contribute to the constant improvement of the services offered by e-gov sites.