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    Item type:Publication,
    Ad–hoc Workflows for Higher Education
    (EUNIS, 2015)
    Martinho, David
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    It is commonplace in higher education institutions, for a large number of informal business processes to be handled through e–mail. However, e–mail fails to properly support traceability, and it fosters artifact duplication. This paper introduces GEARS: a solution to the e–mail overuse phenomenon. GEARS is a new approach to ad–hoc workflow systems that focuses on keeping the simplicity of the e–mail user experience while implementing a participation–driven process execution.