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  4. Challenges and Practices of the User Support Service in the Croatian Research Information System – CroRIS

Challenges and Practices of the User Support Service in the Croatian Research Information System – CroRIS

Author(s)
Keywords

current research info...

research information ...

CroRIS

user support service

system administration...

Issue Date
May 15, 2024
Publisher
euroCRIS
Type
Poster
Abstract
The Croatian Research Information System - CroRIS provides information and data about Croatian scientific and research activities through one central portal. It consists of several modules: CROSBI, Projects, Persons, Equipment and Services, Institutions, Journals, Patents and Products, Events, and Crosmos. Croatian scientific research institutions, as well as higher education institutions are responsible for the credibility and integrity of their data within the system. The user roles in CroRIS are divided according to their level of authority. In this presentation, the roles of superadministrators, institutional coordinators and editors will be further analyzed. Furthermore, this paper offers an overview of the most common challenges that CroRIS User Support Service encounters in carrying out its tasks of maintaining data contained in the system and meeting the needs of the various groups of CroRIS users.
Description
Extended abstract presented as a poster at the CRIS2024 conference in Vienna.-- Event programme available at https://cris2024.eurocris.org/#programme
URI
https://dspacecris.eurocris.org/handle/11366/2566
File(s)
Thumbnail Image
Name

Alilović-et-al_CRIS2024_CroRIS-support-service-poster.pdf

Description
Poster (PDF)
Size

603.82 KB

Format

Adobe PDF

Checksum (MD5)

8040b076bd0a6d7b6f40a8e28ae1dc47

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