Technology supported assessment and feedback: tackling the issues of pedagogy, process and people

Abstract

This paper reflects on the outcomes of the Jisc Assessment and Feedback programme (Sept 2011-Aug 2014) which exploredlarge-scale changes in assessment and feedback practice, supported by technology. Assessment and feedback lies at theheart of the learning experience yet student surveys in the UK show that it remains the single biggest source of studentdissatisfaction with the higher education experience as well as posing increasing problems in terms of staff workload due to ever increasing class sizes.

A paper to EUNIS 2013 ‘Supporting assessment and feedback practice with technology: a view of the UK landscape’discussed some of the new tools and approaches used in the UK; this paper looks at whether the secret to getting the mostout of the available technologies lies in tackling issues related to pedagogy, process or people.